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How to Deal With Toxic Clients

It’s not practical to ‘fire’ every single client or person who causes you grief: Especially if the problem is your own lack of assertiveness and unwillingness to protect your boundaries. Sometimes you want to say no, sometimes you want to say ‘go’ – but what you end up doing (much to your frustration) is putting up with it.


Step 1: An Ounce of Prevention
Step 2: Recognise that it’s Not About You
Step 3: Ignore or Redirect the Toxicity
Step 4: Get to the Root Cause
Step 5: Set Boundaries
Step 6: Straight Talk
Step 7: Bless and Release

Plus, you’ll also get these valuable handouts + tools that you can download or print off to apply what you’ve learned.

WORKSHEET: Use this Worksheet to identify toxic clients and decide on and organise strategies you will implement to deal with them effectively.


ACTION CHECKLIST: Checklist to Help You Deal with Toxic Clients


CALENDAR: 30 Day Done for You Action Plan


RESOURCE DIRECTORY: 21 resources that can make the process much easier and more painless – as well as help you improve communication so there are fewer complaints.


Course Information

Estimated Time: 1 Day


Course Instructor

Karen Perkins Karen Perkins Author

Karen Perkins is a Professional Organiser and De Clutterer born and currently residing in Sydney, Australia. Karen has a Diploma of Business Administration and has achieved accreditation as an "Accredited Professional Member" through the Institute of Professional Organisers (IOPO) She is passionate about being a professional organiser and her core objective is to provide coaching as well as hands-on sorting, organising, and de cluttering services to overwhelmed professionals. As a hardworking and determined personal organiser, Karen has proudly de-cluttered, re-organised and simplified 100+ homes and home businesses across Sydney. We all know that taking care of our homes can be very stressful!! Well, Karen prides herself in the provision of quality and trustworthy services to all her clients through satisfying their needs and creating a good rapport with them.

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