How it works

A Summary of Our Home Resetting Process

  1. Initial consultation – free, 30 minutes, by phone
  2. Home Inspection  (consulting, information gathering, analysis, discussion on-site) – $200 (60-90 minutes)
  3. We’ll look at how we can rework your home to accommodate your lifestyle
  4. Quote/Estimate hours/sessions for Home Organising Assistance
  5. Set dates for Home Organisers to visit and undertake Decluttering with you
  6. Small good will deposit or discounts available for prepaid packages

    Clear & Clutterfree Home Organising Process

    We provide a free, NO obligation, phone consultation up to 30 minutes.

    In the initial consultation we will assess your needs, wishes, and aspirations.

    If we feel that we can help you, we will let you know the next steps and go through our Terms and Conditions with you.

    If we don’t think we can help you in your situation, we will offer suggestions of where you may find the right help for you, if we can. (We will only take on clients we believe we can help effectively.)

    If you wish to proceed after the Initial Consultation and we think we can help you, we will schedule a Home Inspection, which costs $200. This fee is necessary to cover the cost of travel and assessing the complexity of your home organising needs. There is no obligation to proceed after we provide the quote, however we cannot refund the cost of the Home Inspection.

    After the Home Inspection we will provide you with a quote to undertake your Home Organising project.  Home organising or de-cluttering can take between one and five days. On average, we spend about 3 days or (24 hours ) on a whole house. The process can be speeded up by bringing on more consultants, but all consultants will be charged at the same rate.

    Case Management is included if home organising project is assessed as complex.

    Our Fees

    $85-$99/hr  Our Packages (click here)

    • One-on-one support, in home assistance, $99 per hour (minimum 3 hours).
    • Additional organisers are $85-$89 per hour/organiser 

     Our Process

    1. Initial consultation – free, 30 minutes, by phone
    2. Home Inspection – Understanding Needs – $200 
      • First I need to understand the space that needs help and your desired outcome
      • We’ll discuss your needs, wishes, challenges and more…
      • We’ll look at how we can rework your home or your workspace to accommodate your lifestyle
      • We’ll discuss a time frame, how you wish your belongings to managed and more…
      • Approximately 60-90 minutes
    3. Quote/Estimate hours/sessions for Home Organising Assistance
    4. On acceptance of the quote and terms of service, set dates for Home Organisers to visit and undertake Decluttering with you
    5. Small good will deposit or discounts available for prepaid packages

    From the beginning of the Initial Consultation and through the Decluttering Journey with you, our Home Organisers put our expertise, time and dedication to work for you and we do our very best to meet your expectations.

    We view the process decluttering and organising as a journey that we embark on together.  We will need your guidance and we will consult closely with you before taking any actions.  Our preference is for you or your delegate to be on the premises with our consultants, so that we can regularly consult you, show you our progress, and seek your agreement as we proceed.

    Payment

    We will email you an invoice that includes a link to pay through our secure website with Paypal or any credit card. As soon as you finalise the payment you will be sent emailed a receipt.

    We also accept electronic bank transfers, please state your name in the reference, and send us confirmation of your payment. We will send you a receipt as soon as receive confirmation of payment.

    Our Cancellation Policy

    We require a minimum of 48 hours notice to change or cancel your booking with us.

    Changes or cancellations with less than 48 hours will incur the full service fee.

    Generally, there is no charge for cancellations with more than 48 hours notice. 

    Why is our policy so strict?

    When you book Clear and Clutterfree, Karen and her team commit to your home organisation and don’t book other jobs. If you cancel with less than 48 hours notice, there is no way to replace your booking and the consultants will lose income.

    For further questions, please contact Karen on 0425 334 537

    Two Approaches

    I offer two approaches to home organising and decluttering

    1) One-on-one support, in-home assistance, case management.

    2) Team organising sessions can be  fun—it’s faster-paced and the swift change is exciting. But it’s also pretty intense and can be a bit stressful for some people. Each organiser/consultant has their own skill-set.

    Teamwork increases efficiency and gives you more bang for your buck.  It’s not for everyone and that’s okay.

    Analysis (information gathering)

    1. Initial consultation – free, 30 minutes, by phone. In the initial consultation we will discuss your needs, wishes, and aspirations

    2. Home Inspection – $200. 

      1. Initial consultation – free, 30 minutes, by phone
      2. Home Inspection – Understanding Needs – $200 
      3. We’ll look at how we can rework your space to accommodate your lifestyle
      4. Estimate number of hours/sessions for Home Organising Assistance
      5. Set dates for Home Organisers to visit and undertake Decluttering with you.
      6. Small good will deposit

       

      Re-Assess & Declutter
      • Generally, we’ll discuss where to start and gather resources needed.
      • There is no one size fits all approach. However we may begin by sorting your belongings or items into categories that resonate with you.  
      • Seeing things grouped together makes decisions easier. A professional organiser will work with you to choose what stays and what goes and can facilitate the disposal, recycling, donation or sale of belongings you wish to part with. 
      • Next  begin re-working your space to accommodate your lifestyle wishes and needs. 

      Reset (home or workspace)
      • Once we know what items will stay in and the space is cleaned, together we’ll reset your home or workspace
      • The result is a refreshed space around your needs for flexibility, function, lifestyle  and aesthetics.

      Finalise
      • Finally, we collect payment for the session or for a packaged program.
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