Privacy Policy

1. Information We Collect

• Contact details such as name, phone number and address
• Information needed to provide services
• Payment information required for invoicing
• Any information you choose to share with us

2. How Information Is Collected

Information is collected directly from you, either in person, by phone, or electronically. In some cases, information may be provided by a third party, such as a family member or referrer.

3. How Your Information Is Used

• Providing services and managing bookings
• Issuing invoices and processing payments
• Communicating with you
• Improving services
• Complying with legal obligations where required

4. Sharing Information

Your information may be shared with team members, subcontractors, or service providers where required to deliver services. Information may also be disclosed where required by law.

We do not routinely disclose personal information overseas.

5. Security

Reasonable steps are taken to protect your personal information. While care is taken, no system can be guaranteed completely secure.

6. Access and Updates

You may request access to your personal information or ask for corrections if needed. In some cases, access may be declined in line with the Privacy Act.

Please contact us using the details below.

7. Cookies

This website may use cookies to improve your browsing experience and understand website usage. You can adjust cookie settings in your browser.

8. Complaints

If you have concerns about how your information is handled, please contact us. We will respond within a reasonable timeframe.

9. Photos and Testimonials

Photos or testimonials will only be used with your consent.

10. Updates

This policy may be updated from time to time. The most current version will always be available on this page.