Privacy Policy

1.We Respect Your Privacy


Clear & Clutterfree respects your right to privacy and is committed to safeguarding the privacy of our clients. We adhere to the National Privacy Principles established by the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information. “Personal information” is information we hold which is identifiable as being about you.

2.Collection of personal information


Clear & Clutterfree collects personal information such as names, addresses and contact details to provide our services. Payment details are also necessary for us fulfill obligations. Furthermore, we may receive additional info if a user provides feedback or communicates with us in any way.

3.How we collect your personal information


Clear & Clutterfree collects personal information from you in a variety of ways, including electronically or in person, We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

4.Use of your personal information

We may use your personal information for several reasons, such as:

  • To send you an invoice for our fees;
  • Keeping in touch with you;
  • Obtaining a personal or professional contact in case of an emergency;
  • Enhancing our services and recognising your needs;
  • Sending out notifications;
  • Getting payment for unpaid invoices;
  • Following up.

5.Disclosure of your personal information

  • We may need to share personal information with employees, insurers, professional advisers and subcontractors in order to provide our services.
  • We are also obliged by law or court orders such as subpoenas and warrants to disclose any of your data upon request from a law enforcement agency.
  • Moreover, we use the same for protecting rights & property of Clear & Clutterfree customers/third parties while ensuring confidentiality is maintained at all times.
  • Your consent is needed when sharing this info with third-parties who must follow our Privacy Policy.

6.Security of your personal information


 While we strive to ensure your data remains secure, we cannot guarantee the safety of any information transmitted to or from us. We take all reasonable measures to protect your personal information, however, we cannot guarantee that it will not be disclosed in a manner that is consistent with our Privacy Policy.

7.Access to your personal information

  • You may request information regarding any personal data we hold about you in accordance with the Privacy Act 1988 (Cth). 
  • A small administrative fee may be applicable for such requests. 
  • If you wish to receive a copy of the information we have regarding you, or if you believe that any information we possess is inaccurate, out of date, incomplete, irrelevant or misleading, please send an email to [email protected]
  • We reserve the right to refuse to provide the information we hold about you in certain circumstances, as outlined in the Privacy Act.

8.Website Cookies Collection


By accessing and using our website, you agree to the following:

  • We use cookies to enhance your browsing experience, and analyse website traffic.
  • Different types of cookies are used, including essential, functional, performance, and third-party cookies.
  • Your continued use of the website implies consent to the collection and use of cookies. You can disable or delete cookies through your browser settings.
  • Third-party cookies may be used by service providers, subject to their own privacy policies.

9.Complaints about privacy


If you have any complaints about our privacy practices, please send in details of your complaints to 9 Webbs Avenue, Ashfield, New South Wales, 2131. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

10.Changes to Privacy Policy


We may update our Privacy Policy at any time, and it will become effective immediately after we post changes to the website or notice board. It is recommended that you check this page regularly for updates.