Cancellation & Reschedule Policy

(Decluttering & Organising) Sydney

Here at Clear & Clutterfree we respect your time as much as we know you respect ours. Short notice cancellations or failure to attend, cost our business. The services we offer are not like 15-30 minute appointments – we block out at least 5 hours, including travel. I/we commit to your home and don’t often book other jobs on that day. Due to the difficulties of filling last-minute cancellations, we require 48 hours notice.

  • If you need to cancel or reschedule an appointment with MORE than 48 hours notice is absolutely fine and we will be more than accommodating.
  • Failing to attend, reschedule, or cancel an appointment with LESS than 48 hours notice notice will attract a cancellation fee.

We understand that situations may occasionally arise that make it impossible for you to give 48 hours’ notice and therefore be given individual consideration. Your booking history may be taken into account.  

 

How to Cancel/Reschedule Your Appointment

If you need to cancel or reschedule your appointment, please call us at 0425 334 537 between the hours of 8.30am – 5.30pm. Please leave a detailed voicemail message. We will return your call as soon as possible.

 

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